Return Window:

You may return your online orders to Garden Sass within 30 days of receipt for a refund. Simply ensure the items are in their original condition and packaging.

Return Shipping Costs:

Please note that buyers are responsible for the shipping costs on returns. We recommend using a trackable shipping service to ensure your returned items reach us safely.

Custom Orders:

We do not offer refunds for custom orders, including our bespoke birth flower jewelry pieces. These unique creations are made specifically for you and cannot be resold.

How to Return:

Contact our team at info@gardensass.com to initiate a return and receive further instructions.
Carefully pack your items in their original packaging.
Ship the items back to us at the address provided by our customer service team.

Refund Process:

Once we receive your return and verify its condition, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.

Thank you for shopping with Garden Sass. If you have any questions or need assistance with a return, please don’t hesitate to reach out to our team.